As Forest World Sapanca, we are committed to protecting the privacy and security of your personal data. This privacy policy explains how personal data obtained when you visit our website, make a booking or use our facility is collected, used, stored and protected.

1. Information Collected

The following personal data may be collected through our website or physical facility:

• Full Name
• Phone Number
• E-Mail Adress
• Identity information (identity card, passport, etc.)Kimlik bilgileri (nüfus cüzdanı, pasaport vb.)
• Payment and billing information
• Booking dates and preferences
• IP address, device information, location data
• Website navigation and cookie data

2. Purposes of Processing Personal Data

Your collected personal data may be processed for the following purposes:

• Provision of reservation and accommodation services
• Billing and payment transactions
• Customer relationship management
• Fulfilment of legal obligations
• Carrying out promotional, informative and marketing activities (with explicit consent)
• Increasing website performance and improving user experience

3. Transfer of Personal Data

Your personal data may be transferred to the following persons and organisations in line with legal obligations or the necessity of the service:

• Authorised public institutions and organisations
• Contracted third party service providers (for example: reservation systems, software companies, security services)
• Legal advisors and financial advisors

4. Data Security

Your personal data is stored on secure servers and can only be accessed by authorised personnel. Data integrity is protected by taking physical, digital and organisational security measures.

5. Your Rights

You have the following rights under the Law No. 6698 on the Protection of Personal Data (KVKK):

• To learn whether your personal data has been processed
• To request information if it has been processed
• To learn the purpose of processing the data and whether it is used in accordance with the purpose
• To know the third parties to whom the data is transferred domestically or abroad
• To request correction in case the data is incomplete or incorrectly processed
• To request its deletion or destruction within the scope of Article 7 of the KVKK
• In case of correction or deletion of data, to request notification to third parties to whom these transactions are transferred
• To object to the occurrence of a result against you by analysing the data exclusively by automated systems
• To request compensation for damages in case you suffer damage due to unlawful processing of personal data

6. Contact

You can share all your questions, opinions and requests regarding your personal data with us via the contact information below:

Forest World Sapanca

• Nailiye Mahallesi, Nailiye 4. Sokak, No: 5/1 Sapanca / Sakarya
• +90 538 884 48 88
• info@forestworldsapanca.com
• https://forestworldsapanca.com